banner

FAQ - Use and Safety

call us 01562 312072

Our Buyer's Guide Choosing a Trampoline Use and Safety Why Buy From Us Delivery and Assembly Warranty and Caring For Your Trampoline
Use and safety (Click a question to jump to the answer)
1.  How many can go on at one time?

To get the safest use out of your trampoline, it is strongly advised that only one person use these at a time. We do however appreciate that this is very unrealistic to expect every time it is used and know that more enjoyment comes from doing things with other people. The amount of people using the trampoline at once is to the owner’s discretion but the maximum user weight MUST NOT be exceeded at any one time. IRG Europe Ltd will accept no liability for accidents that happen when more than one person uses the trampoline at any one time.

2.  Is a safety net essential?

Although highly recomended, a safety net is not essential as some users will be fully competent and skilled without them. They are particularly beneficial if the users are young, or inexperienced, or more importantly if there is a danger that more than one person will use the trampoline at one once. It is up to you, knowing the potential users to decide if this will be a necessary measure. From our experience, they are very helpful to have just for peace of mind as they will catch a fall easily and prevent accidents. IRG Europe Ltd will accept no liability for accidents that happen because the customer has decided to use the trampoline without a safety enclosure.

3.  What would happen if we went over the maximum user weight?

We cannot stress how important it is to stay within the maximum user weight guidelines. We advise these weight limits not to be Killjoys, but for your own good. If the limit is gone over, you’ll be putting too much pressure on the trampoline- depending on the extra weight put on, it may not be able to cope and break. So PLEASE do not put yourselves and others at risk by being reckless. The guidelines are for your safety which we take very seriously.

4.  Do I always need to supervise my children on it?

This really is up to you. The level of supervision needed can depend on the age of your children and whether there is a safety net. We would say that with a safety enclosure, you more than half the amount of supervision needed. It is designed to keep the children within the bounce area and will definitely do so! Older children are generally more resilient and level headed so know to be more sensible without a net. In the majority of these cases, if they’re responsible enough to not need a net, then they should need less supervision.

5.  Are trampolines safe in general?

Most definitely. Used and assembled correctly within the safety guidelines and recommendations, you will have a perfectly safe and fantastic experience. The materials we use for ours are of the highest standard so we know they are in themselves very safe so it is down to you, the owner to ensure that other users know to follow these recommendations.

6.  Can my children practice on here what’s been learnt at trampoline lessons?

To be clear, we will not stop you from allowing this in your own home but we would sincerely advise you ask your child’s trampoline instructor first. They will know your child’s capabilities better than anyone and if they do agree, will be able to safely list which exercises to do and to avoid at home.

7.  How much space do I need around my trampoline to make it safe?

There is no official amount of room to have around your trampoline. We would recommend at least a 2ft diameter of grass if you are using a safety enclosure and more if you do not have one.

8.  Can adults go on with their children? Can teenagers and younger children go on together?

As previously stated, we recommend for only one user on at a time, however the amount of people using the trampoline at once is to the owner’s discretion but the maximum user weight MUST NOT be exceeded at any one time.

We recommend certain levels of supervision when there are obvious uneven weights on at the same time. This is because the lighter jumper could land on the other’s ‘off bounce’ which would mean their own jump be magnified and go higher.

9.  Is there a difference in safety if the net is on the inside or outside of the spring cover?

Our testing has shown that a safety net on the inside of the spring cover is far safer, this is because it is much more difficult for the user to come into contact with the upright poles of the safety net. For this reason alone all Big Air Trampolines are sold with the "inside" design of safety net.

10.  Can children hurt themselves on the springs or frame?

There is very little chance anyone can hurt themselves on either springs or frame if they are assembled and being used correctly. The frame is not visible when standing on the trampoline and is certainly not exposed. The springs are covered by a padded cover that would only allow access to them horizontally so when bouncing are not accessible either.

11.  Is it safe to lift the trampoline once it’s been assembled to move it around?

Yes it is safe to move the trampoline once it has been assembled but we recommend having a minimum amount of 1 person per W tube to do this. The trampoline’s structure is not welded so the locking system needs to be supported when moving so it does not come apart.- providing each W tube is held, it can be easily moved and relocated.

12.  Can a child still fall off the trampoline even with the netting?

We have not personally come across this happening with any of our trampolines, but in the event a child should lose their footing and fall into the safety net, it should very easily break their fall and retain them. Children do however have the propensity to be adventurous so we would stress that you be clear to all users that the sole purpose of the net is not to be jumped into, it’s to keep you in when you do lose your balance on the odd occasion.

13.  Do I need a ladder?

Everyone is different in the area. Some are comfortable pulling themselves up onto the bouncing area, while others prefer to climb a ladder. It’s not essential but it is definitely helpful for younger children particularly.

Our Buyer's Guide Choosing a Trampoline Use and Safety Why Buy From Us Delivery and Assembly Warranty and Caring For Your Trampoline